[Oberlist] GR* cfp: Re-public, Innovative service design for all

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---------------------------- Original Message ----------------------------
Subject: [balkans] CfP: Re-public, Innovative service design for all
From:    "Artemis Yagou" <artemis la yagou.gr>
Date:    Sat, May 2, 2009 21:00
To:      balkans la yahoogroups.com
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Re-public

Call for papers: Innovative service design for all


Re-public <http://www.re-public.gr/en/> , an online journal published in
Greece, focuses on theoretical and practical innovations that might renew
the field of democracy. The journal is bilingual (Greek-English) and it is
funded by the Papandreou Foundation, Athens.

Re-public invites contributions for an upcoming special issue (or issues,
depending on the number and quality of submissions) entitled "Innovative
service design for all".

Service design lies in the centre of attention in contemporary, increasingly
service-oriented knowledge economies. In such contexts, user experience is
paramount, including both the interfaces and interactions that customers use
to contact the service provider, as well as the back-office activities
performed by the service provider. Given the complexity of services in
modern, multicultural, networked societies and the criticality of their
environmental impact, service design becomes a major issue for the years to
come.

Papers submitted may deal with the theme from various disciplinary
perspectives and may be about (but not restricted to) the following:

. Critically assessing tools and methodologies currently used for the
purposes of service design

. Identifying and exploring challenges brought about by new types of
services in a networked society

. Discussing the role of service design reform for the preservation of
natural resources

. Exploring public services and the role of citizens as co-producers

. Conceptualizing desirable futures stemming from a new participatory
service design culture

. Analysing the political character of service design and its potential to
generate social innovation

Essays should be approximately 1,500 words long.

Please submit contributions in any electronic format to issue editor Artemis
Yagou,

e-mail: artemis AT yagou.gr

Deadline for submissions: Saturday 6 June 2009

...............................



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